Travelers Companies, Inc., a US-based insurance and risk management leader, is enhancing its engineering and analytics operations through a partnership with AI company Anthropic. Nearly 10,000 engineers, data scientists, analysts and product owners will be equipped with personalised AI assistants to accelerate software, analytics, and machine learning model development.

The AI assistants, including Claude and Claude Code, are tailored to each employee’s role, systems, and tools, enabling real-time insights and leveraging Travelers’ institutional knowledge.

Mojgan Lefebvre, executive vice president and chief technology & operations officer at Travelers, said: “Since we started introducing personalized Claude and Claude Code assistants, we have seen significantly elevated levels of engineering excellence and meaningful improvements in productivity. We are pleased to be delivering value by putting AI to work in advancing the company’s strategic innovation priorities of extending our advantage in risk expertise; providing great experiences for our customers, distribution partners and employees; and optimizing our productivity and efficiency.”

Kate Jensen, head of Americas at Anthropic, added: “Most companies deploy AI as a tool, but Travelers is taking it a step further and weaving Claude into relevant workflows. Their approach is exactly where applied AI is headed: personalized, context-aware and integrated with the systems people already use. Travelers is at the leading edge of defining what effective enterprise AI looks like.”

Travelers also provides its more than 30,000 employees with access to frontier AI models via TravAI, an in-house platform that integrates multiple generative AI tools with internal systems to enhance performance and productivity. The initiative is guided by Travelers’ Responsible AI Framework, which sets principles for deploying AI, analytics, and modelling in alignment with the company’s core business values and culture.

Explore how AI integration is transforming enterprise engineering and analytics.

(Photo credits to Travelers)